Settlement Services
We take the stress out of settlement by managing every detail — from pre-settlement and cosmetic defect inspections, to purchaser representation, key handover, and post-settlement support. Our professional and independent approach ensures properties are presented to the highest standard, purchasers feel confident and supported, and builders maintain their reputation for quality and seamless delivery.
Purchaser Defecting
For many purchasers, the pre-settlement inspection is both exciting and overwhelming — often their first time seeing the property since buying off the plan. We act as a trusted third-party representative during these inspections, guiding purchasers through the process and carefully documenting cosmetic defects into the builder’s platform. Our independent and professional approach gives purchasers confidence while supporting builders with clear, structured defect reporting. The result is a smoother, more positive settlement experience for everyone involved.
Key Handover Services
Handover is the final chance to ensure everything is ready for settlement. We verify keys, swipes, and remotes, confirm appliances and gas fittings are operational, reconcile handover packs, and check outstanding defects. A quick room-by-room review ensures no last-minute issues, with inclusions, car parks, and storage all confirmed — delivering a smooth transition and a strong final impression.